Get USM Expert assistance at any time from any where
USMERP equipped with integrated 4 core modules of a Business- Accounts, Sales, Support & HR. USM implemented & operated under the supervision of Well Trained Experts. IT is integration of latest technologies & user friendly interface which connects people easily.
Post & pre subscription support of USMERP is offered by respective module experts who assist you all the way from registration to through out the life cycle of USM with the enterprise.
It's first of its kind ERP application in india @ very affordable price for small & medium businesses.
USM ERP remove barriers to innovation & accelerate the growth of the Business.
Support & Maintenance:
USM offers enterprise support ranging from consultation, Implementation & Operational from remote assistance to on-site. Just to ensure more satisfaction of customers, USM has appointed Business Partners in your area to provide quick access to the solution.
Our Business Partners are well trained by USM Experts & aware of all new updates. As USMERP is a cloud hosted ERP application that is why it's not required to download & install on any computer/Laptop & even can by access from anywhere on the web. USM's customer can be connected to Support team through various channels like Mail, Chat, Telephone & On-line support tickets as per their convenience throughout the licensed Period.
On-line Support Module:
One of the most effective support channel wherein both sided conversation is well drafted & can be used as a data for analysis. USM Support Module is configured with product/Service based Service Level Agreement (SLA) in which Company is bound to respond within pre-set time interval for the type of incident reported. It generates unique ticket number for each reported incident which helps us track nature of incidents in order to avoid re-occurrence of the same pro-actively.
USM Partners Network (UPN):
UPN is the group of USM trained & certified people ( Also known as USM Consultant) from every corner of India. UPN is engaged in distribution & knowledge transfer of USMERP to every Small & Medium Businesses through assisting them in implementing, Operating, Reforming, Tracking & Managing.
UPN conduct KT (Knowledge Transfer) Session with Customer to roll out effectively.
Access the Latest updated information about USMERP from "Download Center" after login to the account. All supportive documentations like USM Guide, Quick Set-up guide, Get started Guide & FAQs are available. Keep visiting this place for any new updates & Features.